Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Schmidt

Sarah Schmidt

November 27, 2024

5  out of  5
rating by Sarah Schmidt
"Fantastic service! I'm a new customer and am most appreciative of their quick response times, proactive management and eagerness to help. Thank you Cheyenne!"
Profile photo of larry rieger

larry rieger

November 27, 2024

5  out of  5
rating by larry rieger
"Cheyenne was great to work with very patience with all my questions . She was able to answer all my questions in a professional way. Did a great job working on putting my home and cars insurance together. Thank you Cheyenne"
We responded:
"Glad that we were able to help with your auto and home insurance!"
Profile photo of Cristina Dulin

Cristina Dulin

November 26, 2024

5  out of  5
rating by Cristina Dulin
"I've been with State Farm for a number of years and have never had an issue. Just the opposite. I recently had to make changes for financial reasons and June was so supportive, understanding and real. I was not made to feel like I was inconveniencing them and again, just the opposite, I was met with understanding an empathy. Thank you to the entire team and a special thanks June, for being there for me. Cristina"
We responded:
"Always treat others with respect and how you would like to be treated! A good way to live your life! And call us anytime!"
Profile photo of Kathleen Rysanek

Kathleen Rysanek

November 14, 2024

5  out of  5
rating by Kathleen Rysanek
"June was so easy to work with and so helpful. Definitely recommend this office!"
We responded:
"Please refer others you know that June and our office can help. Thank you in advance for your help!"
Profile photo of Jessica Valentine

Jessica Valentine

November 5, 2024

5  out of  5
rating by Jessica Valentine
"Absolutely wonderful!"
We responded:
"Thank you!"
Profile photo of Eileen Bishop

Eileen Bishop

September 23, 2024

5  out of  5
rating by Eileen Bishop
"It is with pleasure I brag on my agent June Bernardino. June's kind way of explaining your policies, confirming my understanding and looking out for personal facts that helped me tremendously. He worked with me to the bitter end to make sure all was pleasing to me and assured me assistance, when needed, in the future. He's a keeper."
We responded:
"Building relationships so we can educate customers properly makes everything more personal!"
Profile photo of Matt Frauenhoffer

Matt Frauenhoffer

August 22, 2024

5  out of  5
rating by Matt Frauenhoffer
"Easy 5-star review. Love working with Cheyenne - incredibly patience and helpful! Great service all around. Changed from Geico and used the savings to get a more robust policy."
We responded:
"Thank you for choosing our team to help you with your insurance!"
Profile photo of Danielle Berry

Danielle Berry

July 11, 2024

5  out of  5
rating by Danielle Berry
"Holly is so professional and very nice to work with. Always finds a solution!!!"
We responded:
"Great! Providing solutions to help customers with their insurance needs is always our goal. Thanks!"
Profile photo of Ryan Fambrough

Ryan Fambrough

July 1, 2024

1  out of  5
rating by Ryan Fambrough
"Absolutely zero attention to detail. There was a home policy put in force for me when all I did was an application. I received a $400+ plus bill, called in to rectify, I was told that "I would have to provide them a current declaration page for underwriting to flat cancel the policy." Michelle Antonich informed that because I provided my loan number and that my information was "sitting there" that the underwriters took my info and created a home policy. Furthermore, informed me that, "I do not have to sign any documents for a policy to be purchased in my name." I did not ask for the policy in the first place, only an application and quote, however I am responsible for doing the leg work to resolve your lack of doing your job. Do better."
We responded:
"Unfortunately, miscommunications happen. It's never our intention to make our potential customers life more complicated. There is a difference between a quote and an application, as the application typically binds coverage. It also makes the withdrawal process different. Thank you."
Profile photo of Audrey Mitchell

Audrey Mitchell

June 29, 2024

5  out of  5
rating by Audrey Mitchell
"I am genuinely thankful for the exceptional service provided by this office. Holly truly went above and beyond plus made sure she consulted with Mark for the best way to address my needs."
We responded:
"We appreciated the opportunity to help you, even from such a far distance away from our office!"
Profile photo of MLeeker

MLeeker

June 18, 2024

5  out of  5
rating by MLeeker
"Great service from Holly, highly recommended!"
We responded:
"Thank you for your trust in our team!"
Profile photo of Samuel White

Samuel White

June 18, 2024

5  out of  5
rating by Samuel White
"The Mark Tipton State Farm team were exceedingly helpful and knowledgeable! My wife and I really appreciated the attentiveness and professionalism of team member Holly White! Her outmatched communication skills and insurance knowledge guided us to acquire the insurance we needed as well as within our budget."
We responded:
"Making sure our customers are educated on the insurance products that fit their needs is our number one priority. Knowing it also was within your budget makes it even better! Thank you!"
Profile photo of Mike Sullens

Mike Sullens

June 6, 2024

5  out of  5
rating by Mike Sullens
"I’ve been with Mark Tipton for over 10 years and with State Farm for over 30 years. Mark’s staff has always been pleasant, easy to work with,and eager to help. Holly, in particular, is amazing."
We responded:
"Holly is entering her 14th year at my office! She has been able to help a lot of customers with their insurance needs. Thank you for trusting her and our agency!!"
Profile photo of Angie Hill-Mayes

Angie Hill-Mayes

May 31, 2024

5  out of  5
rating by Angie Hill-Mayes
"Mark and his staff are always there to answer any questions we have with friendly customer service. They take the time to evaluate our family needs, and ensure we have the correct insurance policies through this competitive market."
We responded:
"Long term relationships matter to us! Thank you for being a valued customer all of these years!"
Profile photo of Rylie Gleason

Rylie Gleason

May 31, 2024

5  out of  5
rating by Rylie Gleason
"We just switched our policies over to Cheyenne at this office. She was incredibly helpful and very responsive to all of our questions. Highly recommend!!"
We responded:
"Cheyenne is an awesome insurance account manager! Happy you chose our agency!"
Profile photo of Connor

Connor

May 23, 2024

5  out of  5
rating by Connor
"Cheyenne was super helpful with my transfer and very knowledgeable 11/10"
We responded:
"Glad we were able to assist you with transferring your insurance!"
Profile photo of Clare Lansden

Clare Lansden

May 21, 2024

5  out of  5
rating by Clare Lansden
"Everyone was more than welcoming and friendly, especially Cheyenne. She helped answer all my questions and was patient with me while I figured everything out. She is amazing and comes highly recommended."
We responded:
"Thank you Clare! I believe that being local in St. Louis and here for our customers to answer insurance questions is what separates our offices from other companies."
Profile photo of Andrian Questell

Andrian Questell

April 15, 2024

5  out of  5
rating by Andrian Questell
"Top marks across the board."
We responded:
"We appreciate your business! "
Profile photo of Jen Jones

Jen Jones

March 10, 2024

5  out of  5
rating by Jen Jones
"I worked with Cheyenne, and she was great! Great experience overall."
We responded:
"Thank you for your business!"
Profile photo of Diego Fernandez

Diego Fernandez

January 22, 2024

5  out of  5
rating by Diego Fernandez
"Abbey always does a great job with my Insurance needs, and her customer service is excellent. Mark make sure she stays with you guys, she helps makes State Farm our go to Insurance company."
We responded:
"We appreciate your business and trust in our office!"
Profile photo of Angela Stahlhut

Angela Stahlhut

December 20, 2023

5  out of  5
rating by Angela Stahlhut
"Mark Tiptons office helped me find a better deal and better coverage than I had with Farmers for home and auto insurance. They are also quick to respond, friendly, and easy to get in touch with."
We responded:
"Awesome that we were able to save you money and get better coverage by bundling your home and auto insurance together!"
Profile photo of Mike Wiggs

Mike Wiggs

December 13, 2023

5  out of  5
rating by Mike Wiggs
"Cheyenne Gleason was incredibly helpful in selling me three new policies. I asked many questions, and she expertly answered each one. She quickly E-mailed me new quotes after our discussions changed the price. I saved $129.00 a month on auto/home and an umbrella policy. I would recommend her to anyone who is looking for insurance."
We responded:
"Love to see this! Umbrella coverage for your auto and home is so important!"
Profile photo of Dina Lucas

Dina Lucas

December 7, 2023

5  out of  5
rating by Dina Lucas
"Very happy with this agent and Holly is always so helpful when I call or email her with questions and very quick to respond. I Highly recommend this agent for your insurance need."
We responded:
"Our office manager, Holly, is awesome! 12.5 years with this agency providing great experiences for our customers!"
Profile photo of Emily Smolenski

Emily Smolenski

December 7, 2023

5  out of  5
rating by Emily Smolenski
"Cheyenne is great! I recently moved to MO and she made the process of obtaining auto insurance very easy."
We responded:
"Welcome to the Show Me State and to being a part of our family!"
Profile photo of Susan Boyer

Susan Boyer

December 6, 2023

5  out of  5
rating by Susan Boyer
"I have been with Mark Tipton's agency for over eleven years now. The entire staff is knowlegble and always ready to help. Holly has helped me through changes in coverage from a hospital income policy, homeowners, life and auto, she is awesome! She always responds the same day. Thank you Mark for the wonderful staff!"
We responded:
"Being there for our customers through their life changes is why we love what we do! Thank you for putting your trust in us all of these years! 11!! "